 MosCom Nitro
>> faq
Logtime
How do I see my used
minutes?
Go to the
check prepaid usage page (click
here).
How many hours?
*
Denominations are:
- 11 hours for P 50.00
- 22 hours for P100.00
* Expiration is based on
date first used:
- MozcomNitro P100 cards are deactivated 45 days after first use.
- MozcomNitro P50 cards are deactivated 45 days after first use.
Nitro also supports
surfing speeds of up to 5x faster with NetRocket. Acceleration is only
possible with the download and installation of NetRocket. (10 days from
date first used)
What will happen if I have consumed all my hours while logged on?
If you consume all your credits while logged on, you will be
automatically disconnected from our system.
Roaming
If I buy my account in
Cebu, can I use it in Manila?
Nitro accounts bought in Manila, Cebu, or Davao can be used in any of
these major cities. Nitro prepaid cards bought in other locations can
only be used where they were purchased.
Roaming
Where can I get
technical assistance?
You can call 848-2606 (Manila), 253-0013 (Cebu), or 221-1462/221-1649 (Davao).
Others
How do I change my
username/password or PIN?
The 12-digit numeric username and password or PIN have their own
assigned value at the time of production and cannot be changed.
Do I have an email account?
No, Nitro Prepaid Internet access cards are designed solely for
Internet connectivity. If you require a permanent e-mail address, you
may sign up for a standard plan.
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